Welcome to the services provided by FamilyHawk(FH).
We are all here to help you and you are only 3 steps away from completing the installation and start using our services.
Step 1
Installation: Install FH Junior application from Google Play Store on the device which you want to monitor. It is easy to install with on screen instructions to assist you.
Step 2
Associate / Tag the FH Junior application to your Account: Open the FH Junior application. It should display a QR and 16 digit code unique for the particular device on which the application is installed. Log-in to the Family Hawk Web Console or FH Senior application(available on play store) and enter this 16-digit code under the “Tag a child” menu(childs device must be connected to internet).
Step 3
Configure the family rules in your account: Think thoroughly and configure your desired guiding rules in the settings section of the FamilyHawk web console or FH Senior application for your childs active device.
Note:
Our services get activated within 6 minutes of the minor phone reaching in the mobile network zone and internet access active on it.
A detailed guide about these steps has already been sent to you with the welcome email at the time of registering with us. It is also available on the product page of our website. We have compiled a useful set of frequently asked questions too and put in the FAQ Section of our website.
In case you have a specific query, you may send that to us at support@familyhawk.com and our team will get back to you in shortest possible time to us. Alternatively, you may use the Contact Form given on our website to send your queries to us.
